Are there payment fees?
Accepting payments on Ivy incurs a 3.1% credit card processing fee.
How long does it take for funds to hit my bank account?
Once you've entered your payment details in the "Payment Settings", payments are processed in about 2-3 business days.
Payments are bundled into payouts at the end of the day UTC and sent out early in the morning UTC. By this logic, let's say you received a payment at 9:00pm PST on April 24th, which is early morning UTC on the 25th, we'd expect to see that payout occur by the end of the day on the 27th UTC.
In the main "Payments" dashboard processed payments and payments paid manually (meaning not via Stripe), are displayed in the "Paid" section, while payments still in process are displayed under "Pending".
Is Ivy Secure?
Absolutely! Ivy is powered by Stripe, one of the top rated online payment systems in the world. That means that your payment information is 100% secure at all times, and you should feel comfortable receiving payments from your designers!
Have more questions?
Email all questions to firstname.lastname@example.org