Q: What is Houzz Pro?

Houzz Pro is Houzz’s all-in-one marketing and business management solution. It combines both marketing tools and business management tools for home remodeling and design professionals like you.

Q: Is Ivy different from Houzz Pro?

The Houzz Pro-business management solution provides the same experience as Ivy. The only difference between the two is the addition of more features like a lead management solution, mood boards, 3D floor planner, and marketing tools like leads, a free website, reviews, video consultations, and more.

Q: If I move to Houzz Pro, will I have to pay more?

Any Ivy user that moved to Houzz Pro will get the same pricing they had on Ivy no matter what level they are on. We are committed to ensuring that Ivies have a great experience.

Q: If I move over to Houzz Pro do I have to buy advertising?

No. You do not need to purchase advertising on Houzz in order to use Houzz Pro.

Q: What are you doing to improve Ivy based on our feedback?

Houzz acquired Ivy over two years ago to provide designers with the business tools they need to grow and thrive. Everything we do on Ivy/Houzz Pro is to serve that purpose. We are currently implementing some of our community’s feedback by strengthening and improving our infrastructure so that you can have a better, faster, feature-rich experience. We have recently made updates to the search functionality, as well as released the ability to decline an entire proposal. These features came directly at the request of our designers.

Q: If I move to Houzz Pro can I still keep my Ivy account?

You are still able to login to Ivy standalone for the time being, even after you migrate to Houzz Pro. However, by logging into Ivy directly, you’re missing out on all of the additional features and functionalities Houzz Pro has to offer, such as our lead management tool, 3D floor planner, and mood boards. The experience is identical - if not enhanced - through Houzz pro.

Q: What if I move to Houzz Pro and don’t like it? Can I go back to my Ivy account?

Once you move over to Houzz Pro, you will not be able to go back to Ivy. Not to worry, your Houzz Pro account includes everything you had on Ivy and more. You will continue to work in the same way you worked in Ivy, and your projects will not be affected by the transition to Houzz Pro. Once you move over to Houzz Pro, the only thing that will change is how you sign in. Instead of signing in from members.ivy.co you'll be signing in from pro.houzz.com. That is the only difference besides the additional features you'll receive with your new Houzz Pro subscription.

Q: Can I see if I like Houzz Pro before moving over?

Visit the support section in your Ivy account, let us know you're interested in a demo of Houzz Pro, and a member of our team will get back to you.

Q: How can I move over to Houzz Pro?

A: To move over to a Houzz Pro subscription, please reach out to our support team by clicking on the "Support" button in your Ivy account. A member of our team will reach out to you and walk you through the process.

Q: Is Ivy going away?

Ivy and Houzz are one and the same company and team. We have launched Houzz Pro in order to offer all our tools - marketing, business management, and more - on one platform, in order to bring better value to our designers. We would like to give our Ivy community this additional value for the same price, but there is currently no timeline or requirement for any Ivy user to move to Houzz Pro.

Q: At the end of my IVY subscription year, will I be automatically shifted to the Houzz pro platform?

Your Ivy subscription will not shift automatically to Houzz Pro. We do recommend changing your subscription to Houzz Pro so you can leverage the additional features and benefits it offers.

Q: Will the Houzz name be on my invoices or any client documents?

No, the Houzz name will not appear on any of your documents. Currently, all documents on Houzz Pro show the Ivy logo just like your documents in Ivy today.

In the future, the documents you create or share will only show your company information.

Q: What are some of the additional features available to me on Houzz Pro?

As a Houzz Pro customer, you'll have access to premium branding features, including a company highlight video and featured review on your profile. You'll also be eligible to receive a free customized website for your business built for you on your own domain. You'll be able to leverage our lead management tool to upload leads, message clients directly, schedule calls, and track your lead progress.

You'll also be able to create beautiful mood boards and 3D floor plans.

We are continually adding more features to help you manage and grow your business.

If you are interested in learning more about Houzz Pro or have additional questions, please reach out to our support team, by emailing support@ivy.co.

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